返回列表 发帖

糟糕到不能再糟糕的印度客服: AIRBNB, cheapoair, expedia用印度客服公司

在AIRBNB,我体验到最糟糕的客户服务!
雨灵20141袋长老
2015-06-0534664人阅读只看楼主无图模式

1

5

55

分享
上一页 1 2 3 4

user_jhUKOTAJz 新进弟子
发表于 2016-12-01 17:03

46楼
奇差无比,帐号锁定后要修改手机号,客服直接说那你等一个月以上吧,没有其他办法,要用你就自己重新注册!这样的公司怎么生存下来的!
================================
在airbnb我遭遇了2次账号被封。

2016年4月我注册了一个账号,发布了一个房源,后来账号就被禁止了。

我重新注册了一个账号,联系了一个住房,与房东短信交流了几次,后来由于时间不巧,房东终止了联系。过了不久,这第二个账号又被禁止了。

我发信去询问原因,回答的大意是“原因不需要告诉你”。

我估计我的两个账号被禁止的原因很可能是密码错误次数过多。



下面等号之间,是airbnb的回信:

= = = =

嗨HIPI,

感谢您联络。

我们很遗憾地告诉你,我们将无法支持您的帐户前进,我们的服务条款,禁用帐户下行使我们的判断。这一决定是不可逆的,并会影响任何重复或未来帐户。

请您理解,我们没有义务提供对您的帐户采取的行动作出解释。此外,我们概不负责以任何方式相对于禁用或取消您的帐户。制作的Airbnb保留做出最终决定对于此类事项的权利,这一决定将不会逆转。

如果有的话,将来变化,我们会与您联系,但在那之前,我们将无法提供进一步的帮助任何您的帐户的问题。请参阅我们的更多信息,帮助中心:https://www.airbnb.com/help/article/432

谢谢,

Sheldon

www.airbnb.com/help

= = = =





对此我只想说一个字:

airbnb,wcnmlgb !

http://bbs.qyer.com/thread-1118451-4.html
Last updated: April 17, 2018
3713 Expedia Consumer Reviews and Complaints
====================
Original review: April 16, 2018
‪Horrible user experience with Expedia! ‪Never put your credit card details to see final price! It confirms flight booking without having the user clicking on the purchase button! Customer support says that they can’t do anything about it!!‬
==================
Original review: April 16, 2018
I called Expedia to confirm if I could use an electronic travel voucher, from one of the airlines for a future all inclusive holiday. I was told I could use any travel voucher given from any airlines for any trips booked thru Expedia.ca. I booked with Expedia and called back to apply the voucher, for my 1,0000.00 credit and now they tell me that I can’t use the voucher, all this after they billed my credit card is 15 seconds while I was on the website booking it. I asked if I could cancel the whole thing and there is a full 100% penalty for cancelled holidays within 21 days of departure. We booked to fly out in 10 days

https://www.consumeraffairs.com/ ... r_reservations.html
有一种绝望叫做印度客服,有一种尴尬叫做印度人教英语,有一种Hello叫“哈鲁~”.......
2017-08-19 来源: 今日悉尼 评论5条
========================================
https://www.sydneytoday.com/content-101733654876006
Zelina of Nassau, Other Verified Reviewer  Verified Buyer
Original review: April 7, 2018
In all of my 38 years on this Earth, I found that Expedia is the worst agency to do business with! It's unbelievable the extreme unprofessionalism! I attempted to change my flight and hotel dates departing from Nassau (BAH), arriving Toronto (CAD) after calling, and being disconnected a total of eleven (11) times, over a two day span! I was placed on hold for over an hour at a time, while various representatives attempted to transfer me to a supervisor to assist me further, as they claimed for some reason that they didn't have the "Access" to make final changes themselves. How ridiculous right?!!
================================
MUMEEN of London, Other Verified Reviewer  Verified Buyer
Original review: March 31, 2018
Worst service I have ever experienced in my entire life. We booked a flight from London to Jeddah for 4 passengers which cost us £3180. We got to the airport 3 hrs prior to our flight, we were denied checking in as Alitalia airline agents said we need to have a transit visa to stop in Milan and Rome before getting to our Final destination which is Jeddah, Saudi Arabia. We phoned Expedia customer service team and was transferred from one department to another accumulating to around 3 hrs of phone conversations with their shift manager called Anthony and one other called Ejaz.
========================
https://www.complaintsboard.com/expedia-b119846

====================================

Pamela Ghafari Alsamman
1 review

Published 3 days ago
THE WORST EXPERIENCE EVER!!!
THE WORST EXPERIENCE EVER AND I AM NEVER USING EXPEDIA AGAIN.
My husband was traveling for work in the Los Angeles as he is a singer and I had booked him a package on Expedia that included the car hotel and round trip ticket which cost me approximately $1200. Due to severe weather American airlines cancelled the flight, AND EXPEDIA REFUSED TO HELP ME OR REFUND ME. I explained to them that going there the next day would not help because my husband was performing on the 14th and this was a business trip and that he would now lose out on his money for the ticet and performance that was being paid by the restaurant. They would not help me so I went to book AIR canada Flight to arrive in LA for 8:42 which cost me approximately $500. I also paid $25 for baggage online which he did not end up using as he planned to take Uber right away to the restaurant where he is performing and avoid delays so he only took a carry on.
The flight that was supposed to leave at 6:35 ended up leaving at 9:01 PM which means that he will not make it now to the show because he will not land until 10:30 and take another 45 minutes to get to the restaurant. His show is now cancelled and the restaurant had to call in another singer to fill his spot. Therefore, this trip ended up costing me $1,700 which we will not get back since he lost his show and on top of it the $1000 he was going to get paid for performing, he will not receive. This has been the worst experience ever and cost us a fortune. We are so upset never in my life am I using this crappy website called expedia!!!!! I am going to post this on my social media so everyone can hear about our horrible experience

https://www.trustpilot.com/review/www.expedia.com
返回列表